Pumex

eZy Dialer

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ezyDialler

eZy Dialer helps businesses like large telemarketing groups by improving the efficiency of the agents/operators by helping them cover large contact lists in a limited period of time.

Features

  • Schedule campaigns based on a built in calendar.
  • Agent’s Desk Date and Time Schedule and call back schedule option.
  • IVR (Interactive Voice Response) / ACD (Automated Call Distribution).
  • Voice Broadcast Messaging and Personalised messaging based on predefined criteria.
  • Time Zone Sensitive Dialing.
  • Make concurrent calls based on a pre-configured user defined variable.
  • Capture call dispositions – detect if human pick up, answering machine, busy, no answer, disconnected line etc.
  • Many user friendly features like options to play any pre-recorded messages etc.
  • Contact sales@pumexinfotech.com for more details of this product. This application is fully customizable.